Help & Support
Answers to the questions we hear most, plus how to reach a human.
I can't sign in
Kaimerie accounts are invite only. If you have not received an invitation, ask your school, program or family administrator to send one. If you have an account and forgot your password, ask your administrator to reset it.
Is my lesson work saved?
Yes. Everything you type into a lesson step, goal or Research Lab milestone saves to your account automatically, so you can close the page and pick up on any device where you sign in.
Where do I find my completed work?
My Portfolio collects every completed activity, reflection and goal. Assignments shows what has been submitted and what is still open, and Achievements tracks the badges you have earned.
Still stuck?
Email info@forhermedia.co with your name, your organization and a short description of what happened. Screens or screenshots help us answer faster.